About Us

FAQ

Do you support customization?

We support customization.ODM,OEM

Can I delivery the goods from other supplier to your factory? Then load together?

Yes,we can support to receive other supplier goods to load in our goods

When will you leave your factory and to have your spring festival holidays?

We'll decide if orders need expediting before Spring Festival, based on demand.

The new orders for the current year will be stopped one month before the Spring Festival, and the new orders will be arranged for production after the Spring Festival holiday

Will you will attend the fair to show your products?

We attend the Canton Fair every year.

How many years have your company made the Luggage?

We were established in 2011.

Which certificate do you have?

BSCI,IOS9001,and Patent certificate

How many staffs do you have in your factory?

Our factory has over 200 employees.

Where is your factory located?

Our factory address is Building 2,Fashion Luggage Park,Sijia Village,Xianjiang Street,Ruian City,Zhejiang province

How many days will it take to produce the samples? How will the sample fees be settled?

Basic model takes 7-10 days to produce samples, only 3D design takes 14-18 days,Complex molds take longer, please contact our salesman. Sample fees vary depending on the specific style (can be deducted when placing a bulk order).

What is your MOQ?

Our minimum order quantity is one 40HQ,If yyou have special repuirment please contact our saleman.

Are you a trading company or a manufacturer?

We are manufacturers.

How long is your delivery time?

Our delivery time is 35 to 45 days.

How many production lines in your factory?

Our factory has a total of six production lines.

Which countries are your boxes mainly sold to?

We mainly sell to countries such as Europe, America, and the Middle East.

What is the annual production capacity of the factory? What is the average monthly output?

Our factory has an annual production capacity of approximately 1,040,000 and a monthly production capacity of 96,000.

What are the main materials used for the box body?

We mainly produce cases made of ABS, PP, PC,ABS&PC materials.

How to test the durability of a product?

Our factory provides professional equipment testing such as drop tests, wheel running tests, and pull rod lifting tests.

Is there an after-sales warranty policy?

Our after-sales service period is within two months after the customer receives the goods.

What is your payment term?

We pay a 30% deposit when placing the order and the full payment when issuing the bill of lading.

What is the product qualification rate?

Our product pass rate is 99%

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